Customers

« Thanks to content and channels orchestration provided by Notify, we were able to manage customer journey challenges, drive marketing pressure and target each individual (both our customers but also our inactives) with the best possible experience. Key issue for us! A true winning partnership! »

« Notify was able to adapt to our specific segmentation requirements and work on several million profiles with relevance and success. »

« Timing is a key factor that helps limit churn by re-qualifying a large part of our inactive customers through a significant increase in opens and clicks for those customers. »

« The strategic support provided by Customer Success is valuable in our daily management. Thanks to this support, we keep on optimizing our approach to improve business plan and achieve objectives. »

Today, our customers include more than 100 brands across a wide range of market.

We work with companies of all sizes, from ambitious start-ups to the most renowned multinationals.

We are also active in regions outside of France, supporting our advertisers as they roll out their CRM strategies across Europe and, in the future, the world. This diversity enables us to implement tailored solutions that meet the specific needs of each customer.

Our commitment to excellence and quality of service means that we can continue developing trust-based relationships with our existing customers, while attracting new partnerships in areas of vertical expertise or new markets.

Customers Spoken words fly away, results remain:

DEVELOPED BY UX PROFESSIONALS FOR CUSTOMER RELATION PROFESSIONALS, OUR SIMPLE, INTUITIVE TECHNOLOGY GUARANTEES A SMOOTH TRANSFORMATION OF YOUR RESULTS FROM THE VERY FIRST WEEKS OF DEPLOYMENT.

/10

This is the overall customer satisfaction rating at Notify.

Every year, we ask each of our customers to have their say about our services and solutions. With, of course, a philosophy of continuous improvement, in line with one of our values: #keepscaling.

This rating is rising (+0.3 points vs. 2022) and not only reflects the dedication of Notify’s Tech and Customer Success teams, but also the adoption of our technology by more than 100 major brands, who recognise the added value of perfect timing and orchestration in their CRM activation plans. We would like to take this opportunity to thank all our customers, both early adopters and more recent adopters, for their shared belief in Customer Capital and their daily use of Notify, sharing and building together their customer relationship and performance strategies with the CSM.

The customer relationship rating is 9.7/10.

La note attribuée au produit est de 8,3/10.

L’efficience de notre solution confirme chaque jour l’importance du Perfect Timing et de l’orchestration dans les stratégies CRM. Avec la possibilité d’appliquer notre technologie à 100% des bases de données des marques, nous démontrons chaque jour l’agilité et l’adaptabilité de Notify à la charge opérationnelle de nos clients et de nos partenaires. L’implantation du STO va définitivement rendre quotidien l’usage de notre solution.

Dans la roadmap 2024, nous avons engagé la refonte du dahsboard clients, avec l’ambition de mettre à disposition davantage de datas, et d’améliorer l’expérience utilisateurs et la qualité de l’interface.

USE-CASES

RE-ENGAGE SLEEPERS

EVOLUTION & GROWTH
OF THE DATABASE

BOOSTING ACTIVE CUSTOMERS

DRIVE MARKETING PRESSURE
TO THE INDIVIDUAL

Notify provides a library of high-value-added customer use cases that demonstrate our expertise in the CRM challenges of reactivating, engaging and retaining customers. These case studies illustrate the complex challenges faced by advertisers and the proposals and quantified results from our innovative, customised solutions. This feedback is a valuable resource for envisioning our customers facing similar challenges and improving our strategies for applying Notify technology.

CUSTOMERS